We, at Sarvi Solutions, help with real-time social media analytics for our clients which has been a serious challenge for many organizations. Often, organizations are married to an old paradigm — a vestige of by-gone days when data was hard to get, taking months of data gathering and analysis. These organizations didn’t integrate data gathering into tactical and strategic decision-making because they couldn’t. Incorporating real-time analytics just isn’t possible with their existing bureaucracy.
We focus on the following while doing real-time social media analytics:
- Real-time analytics
- Real-time responses
- Captures attention and drives action
- Easy to read reports
- Works throughout the customer life-cycle